Nutzungsbedingungen

Buzzlink is operated by:

These terms are the agreement between you and us for your use of buzzlink.app and everything on it. By creating an account you accept them. If you don't accept them, don't create an account.

You need an account to build a page. You must be at least 18, and you must use Buzzlink for a real business or service you're authorized to represent. Keep your login details to yourself — anything done from your account is treated as done by you.

Your page lives at buzzlink.app/yourname. You can change that address from Settings, but the old one is released and anything pointing to it — printed QR codes, links you've shared — stops working. Addresses that impersonate someone else, or that we need for the product itself, can be reclaimed by us.

The Free plan is free for as long as you want it, and carries a small Buzzlink badge on your page. Paid plans are billed in advance through Stripe at the price shown when you subscribe, and renew automatically for the same period until you cancel. We'll tell you by email before a price change takes effect on your subscription.

You cancel from Settings → Plan & billing — no notice period, no cancellation fee. Cancelling stops the next renewal; your paid features stay until the end of the period you've already paid for, and we don't refund the remainder of a started period unless the 14-day promise below applies or the law says otherwise.

When a paid plan ends, your page stays online with all its content, but the Buzzlink badge returns and a connected custom domain is no longer covered by your plan — we may disconnect it. Nothing is deleted because you downgrade.

Buzzlink is sold to businesses, and the statutory right of withdrawal under distance-selling law only protects consumers. We make our own promise anyway: if you change your mind within 14 days of your first payment for a plan, email hello@buzzlink.app. We'll end the plan and refund the full amount — no reason needed, and nothing deducted for what you've already used.

The promise covers the first time a business pays for a plan, not later renewals. We issue the refund within two working days of your email, to the same card; when it shows up in your account is up to your bank. The trial costs nothing and doesn't count towards the 14 days.

Payments made on your page go through Stripe and land in your own connected Stripe account, minus Stripe's processing fee. Buzzlink takes no platform fee on those payments, on any plan. If that ever changes, the fee will be stated on the pricing page and in these terms before anything is charged. Payouts, payout timing and any reserves are between you and Stripe, on Stripe's terms — including their identity checks, which we can't bypass or speed up.

We're not a party to what you sell. The agreement about the appointment, the product or the service is between you and your customer, and you alone are responsible for delivering it, for your prices and VAT, for receipts, and for your own cancellation and refund rules. Show those rules on your page — your customers will look for them there.

Refunds and chargebacks are handled in your Stripe dashboard.

You own the text, photos and business details you upload. You give us the permission we need to host and display them — that's it, and it ends when you delete them. You're responsible for having the rights to everything you publish, including photos of people.

When you create a page, we generate a first draft of its text with an AI model based on your business name and the design you picked. It's a starting point, not a fact-check: read it and edit it before you share your page.

Don't use Buzzlink for anything illegal or fraudulent, to impersonate another business, to sell things you may not sell, to send unsolicited bulk email, or to attack or scrape the service. We can suspend or remove a page that breaks this, and we'll tell you why unless the law prevents it.

When your customers book or pay on your page, you decide what happens with their personal data — you are the controller. We only process it to run the service for you, so for that data we are your processor.

The agreement that governs it is a document of its own: the Data Processing Agreement. It applies automatically from the moment you create an account and forms part of these terms. It is a separate page for a practical reason — when a municipality, an accountant or a data protection officer asks who processes their residents' or clients' data, you need something you can print and send.

How we handle your own account data is a different matter, described in the Privacy Policy.

Data Processing Agreement

We work to keep Buzzlink running, but we don't promise uninterrupted uptime, and we're not liable for outages at Stripe, Supabase, Vercel or other providers we depend on.

We're not liable for indirect or consequential loss — lost profit, lost bookings, lost data caused by something you deleted. For everything else, our total liability over any 12-month period is limited to what you paid us during that period, or 100 EUR if you're on the Free plan. Nothing here limits liability for intent, gross negligence, personal injury, or anything else that can't be limited by law — and if you're a consumer, your mandatory rights always apply.

You can delete your account at any time from Settings. Deletion takes your page offline immediately, cancels any active subscription and permanently removes your content, your services, your bookings and your orders. Your own Stripe account isn't deleted — it holds your payout and tax records, and you close it with Stripe.

We can end this agreement with 30 days' notice, or immediately if you seriously break these terms. If we shut the service down, we'll give you at least 30 days to export your data and refund the unused part of a paid period.

We may update these terms as the product and the law change. We announce a change by email before it takes effect — at least 30 days in advance when it touches your rights, your price or how we handle data, and at least 15 days in advance otherwise. You can cancel before a change takes effect. The date at the top always shows the current version.

Swedish law applies, and disputes are heard by Swedish courts — with one exception: if you're a consumer, you keep the protection of the mandatory law of the country you live in, and you can bring a case there.

If we disagree, email hello@buzzlink.app first with "Complaint" in the subject line. Most things are solved that way, and you get a first reply within two working days. If our reply doesn't settle it, say so in the same thread and we'll take it up a level before anyone talks about lawyers.

Buzzlink is sold to businesses, so a dispute between us is a commercial one: Swedish law decides it and a Swedish court hears it. Consumer dispute boards do not handle disputes where the buyer is a business — neither Sweden's ARN, whose remit covers complaints from consumers only, nor the EU consumer bodies. We'd rather say that plainly than name a board that would turn you away.

Questions about these terms? Email hello@buzzlink.app and a person will answer.